Please reach us at BITTERSANDMORE@GMAIL.COM if you cannot find an answer to your question.
We ship to all 50 states. Sorry, but we don’t ship to Puerto Rico, the V.I. or Canada.
Orders are usually processed within 24 to 48 hours. Any order that comes in past 3pm (east coast time) on Friday will be processed and shipped Monday. We are closed on Saturday and Sunday.
No need to worry, we handle it for you and ship at no cost to you. Usually, USPS works for everyone. If for some reason USPS does not delivery to your address, let us know by emailing us at Bittersandmore@gmail.com
It can happen but rarely. Just email us at Bittersandmore@gmail.com and let us know. We will fix it ASAP.
Sorry, we don't accept returns of product or do exchanges. If your order was damaged in-transit, please reach out to our customer service immediately by emailing BITTERSANDMORE@GMAIL.COM, or contact your local postal carrier. If you have a photo of it, please email it so we can access the problem.
We process orders Monday-Friday. All orders are shipped during the week, but sometimes late orders on Friday get shipped on Saturdays. During peak periods you may experience longer than average order processing time. Email confirmations of the shipping are using sent out within the same day.
Yes, we do. Just put it in your order and we will get you your order as fast as possible. There is a slight additional charge for expedited shipping. Again, usually shipped by USPS, but we also use UPS and Fedex if requested.
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