Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or request a full. Please see below for more information on our return policy. 

All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at BITTERSANDMORE@GMAIL.COM to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your original packing slip that came with your order and mail your return the following address on the packing slip or:

Bittersandmore

RMA #

1099 Wall Street West, #136

Lyndhurst, NJ 07071

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

After receiving your return and inspecting the condition of your item, we will process your return/exchange/return or exchange. Please allow at least 5 number of days to process returns days from the receipt of your item to process your return or exchange. Refunds may take 2-3 billing cycles to appear on your credit card statement, depending on your credit card company. We will contact you by email, if you provide it,  when your return has been processed.

The following items cannot be returned [or exchanged:

For defective or damaged products, please contact us at the customer service email address below to arrange a refund or exchange.

Should your item be open for any reason we cannot accept any returns. 

If you have any questions concerning our return policy, please contact us at:

Bittersandmore@gmail.com